HMRC scores 2.3 out of 10 for responsiveness.
Service levels undermining HMRC charter commitments
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Current Affairs
High tax receipts drive better than expected borrowing figures
Public borrowing £2.7bn below forecasts for June.
Company insolvencies remain high
Insolvencies up 27% on previous year.
Falling petrol prices cause inflation to fall to 7.9%
Inflation reaches lowest point in over a year.
Four in ten taxpayers unable to speak to adviser over phone
Taxpayer satisfaction with HMRC services falls.
Interest rate rises deliver biggest wealth fall for households since World War II
High rates could end 40-year wealth boom.
UK economy remains on shaky ground
GDP falls by 0.1% in May.
Record wage growth not fast enough to beat inflation
Wage growth nevertheless fuels inflation fears.
Business confidence falls in June
Directors cite stubborn inflation as their main concern.